This policy outlines the terms and conditions of the sale and purchase of products from 521 Da Paws, including video content, return and refund procedures, and delivery policies.
ORDER PROCESSING
Orders are processed within 2 business days. Customers will receive a confirmation email with tracking information once their order has shipped.
DELIVERY ISSUES
If a package is lost or damaged during shipping, customers should contact our customer service team at immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
INCORRECT ADDRESS
Customers are responsible for providing accurate shipping information. 521 Da Paws is not liable for orders delivered to incorrect addresses provided by the customer.
